With Ulysses, businesses can gain valuable holistic insights into their customers and processes. Improving their customer’s experience of their product or service and helping them to achieve and retain customer loyalty, stay relevant, and ultimately succeed is what our software is all about.
Having all information on customer activity, preferences, and interactions on one screen allowing meaningful insights to be easily deduced by business users for better decision-making.
Integrate all systems containing any form of customer information and overlay statistical reporting and analytics to be consumed and interpreted by data scientists for predictive purposes.
- Integration is complex and costly
- Statistical analysis is outside the skill level and control of business users
- Historical analytical reporting only gives you what you ask to see thereby limiting insight
- Little use is made of the large volumes of information now contained in unstructured data
- New data points entering the systems will not be exposed until such time as you re-configure your reports
Our revolutionary solution automatically brings together all relevant data required for decision making - across multiple sources, internal and external, including unstructured information. The semantic processing capability establishes meaning between data points thereby highlighting connections not usually considered.
Costly systems integration is avoided
Data insight is exposed intuitively into the hands of business users
Related data is automatically highlighted without asking, thereby addressing the “you don’t know what you don’t know” conundrum
Any new information entering any database or system is automatically harmonised and presented without the need to re-configure any report or dashboard
Data contained in unstructured files such as Word, PDF, emails, together with publicly available information (eg social media) can be aggregated with structured data providing a more complete single view.